Vesnoro
Help centre

Questions & answers

Find help with lessons, audio, certificates and your account.

What is Vesnoro?

Short audio courses on AI tools for everyday work. Every lesson is 3–5 minutes of audio with the same words as text, a hands-on "Try it now" exercise, and a certificate when you finish a course.

How do I listen to a lesson?

Open any course, tap a lesson, press play. You can also just read — the full text is under the player, and your place is saved either way.

Does audio work with the screen off?

Yes — install the app (profile menu → Install app). Then lessons keep playing with the screen locked, with controls on the lock screen.

What is "Try it now" under the lesson?

A real exercise: a prompt to copy, where to run it, and a "done when" checklist. Copy the prompt, run it in your AI tool, and mark "I did this".

What are Guided builds?

Step-by-step missions that end with a working thing — the first one walks you through building your own tool with Claude Code or Cowork. Find them under Practice → Guided builds; the first two steps are free.

Where is the course PDF?

On each course page there is a "Course companion (PDF)" card — every rule and exercise of the course in one file.

How do I get the certificate?

Finish every lesson of a course and pass its tests. The certificate carries your name and a number, with a public page anyone can verify — add it to LinkedIn or your resume.

How do I verify a certificate?

Every certificate has its own number and a public verification page — the link is on the certificate itself and at vesnoro.com/verify.

Which AI tools do I need?

Each course is built around one tool — ChatGPT, Claude, Gemini, Copilot, Perplexity — named on its course page. You need an account with that tool; the lessons show where to click.

Do I need to know how to code?

No. Every course is written for people who do not write code — including the ones about agents and building your own tools.

How much does it cost?

Plans are on the pricing page: a 1-week trial, 4-week, 12-week and 12-month plans. Every plan opens the same thing — all courses, the prompt trainer and practice tools. The renewal price and date are shown before payment.

Is there a free trial?

The first lesson of any course is free with an account, the first steps of Guided builds too — and the shortest paid plan is a 1-week trial. No card is needed to sign up.

What payment methods can I use?

Cards and popular wallets — Apple Pay, Google Pay, PayPal — at checkout; the exact set depends on your country. The renewal amount and date are always shown before you pay.

When am I charged, and how do renewals work?

You pay once for the period you chose; it renews automatically at the price shown at checkout until you cancel. We email a reminder before the renewal.

How do I get a receipt?

A receipt is emailed after every payment. Cannot find it? Check spam, or write to support and we resend it.

How do I cancel?

In your profile, under Subscription — two taps, no emails to support needed. Access stays until the end of the paid period, and your progress is kept.

Can I get a refund?

Refunds follow our Refund Policy — the link is in the footer. Write to support with the email you paid with, and we will sort it out.

I forgot my password

On the login page tap "Forgot password?" — we send a reset link to your email. It works for one hour.

How do I change my password?

Settings → Change password: we email you a secure one-time link, you set the new password there. No old password needed.

How do I change my email?

Settings → Email. You confirm the change with your password, and we send a confirmation letter to the new address.

How do I delete my account?

Settings → Delete account. It removes your data; an active subscription should be cancelled first so it does not renew.

How do I install the app?

Open the Install page from your profile menu. On iPhone: Share → Add to Home Screen. On Android: browser menu → Install app. One tap to your next lesson, audio works with the screen off.

Can I change the playback speed?

Yes — the speed button in the player cycles 1× → 1.25× → 1.5× → 0.75×. Your choice is remembered everywhere.

Why do words light up while listening?

The reader highlights the word being spoken so you can follow along. It is on automatically for every lesson.

How do I find a lesson by topic?

Use Search — the magnifier in the header, or the box at the top of Courses. It finds lessons and prompts by any word.

Can I switch my course or start another one?

Any time — all plans open every course. Your progress in each course is kept separately, so switching loses nothing.

What is the prompt trainer and library?

Under Practice: the trainer scores how complete your prompt is, and the library holds ready-to-paste prompts for work situations. Some packs are paid add-ons.

What is the daily streak?

The flame counts days in a row with at least one finished lesson. Miss a day and nothing is lost — the streak simply restarts.

What language are the courses in?

Everything is in English — interface, lessons, quizzes and certificates. Every lesson is audio and text, so you can read along.

Who is behind Vesnoro?

Vesnoro is run by BIG GS DEV LTD, a company registered in Cyprus; company details are in the site footer. Support is a real inbox: support@vesnoro.com — a human reads every letter.

Need a person? Contact support →